Privacy notice to patients
We will keep your records safely
This practice complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.
What personal information do we need to hold?
- Your past and current medical and dental condition; personal details such as your age, address, telephone number, occupation and your general medical practitioner
- Radiographs, clinical photographs and study models
- Information about the treatment that we have provided or propose and its cost
- Notes of conversations or incidents that might occur for which a record needs to be kept
- Records of consent to treatment
- Any correspondence relating to you with other health care professionals, for example in the hospital or community services.
Why do we hold this information?
We need to keep accurate personal data about patients in order to provide you with safe and appropriate dental care.
We are required to retain your dental records, X- rays and study models while you are a patient of this practice and after you cease to be a patient, for at least eleven years or until age 25, whichever is the longer.
Your information is held in the practice’s computer system. A small amount is on the practice digital scanner. The information is only accessible to authorised personnel. Personal information will not be removed from this practice without the patients authorised consent.
We may need to disclose your information
In order to provide proper and safe dental care to:
- Your general medical practitioner
- The hospital or community dental services
- Other health professionals caring for you
- NHS payment authorities
- The Inland Revenue
- Private dental schemes of which you are a member.
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know to provide care to you.
Lindley Dental always obtains specific, unambiguous opt in consent from all patients to whom we send direct marketing information, specifically our e-mailed newsletter. You can opt out of tis at any time by unsubscribing.
Personal privacy rights
Under the GDPR and the Data Protection Act 2018, all individuals who have personal information held about them have the following personal privacy rights
- Right to subject access.
- Right to have inaccuracies deleted.
- Right to have information erased.
- Right to object to direct marketing.
- Right to restrict the processing of their information, including automated decision-making.
- Right to data portability.
National Opt-out Policy
At Lindley Dental sensitive personal information relating to our patients is only used to provide dental care for the individual. It is never shared for research purposes or any non-clinical need. The National Opt-out Policy introduced in March 2020 is therefore not operated at our practice on this basis.
Should we change our policy to use information for a non-clinical purpose or a research project, we would then introduce the National Opt-out policy.
If you would like a copy of this policy please ask. If you have any concerns concerning data privacy please talk to a member of staff.